
Happy Customers
We love our customers! They are intelligent, earth-conscious, fun-loving folks that continually surprise us with their insightful comments and dedication to a healthy, just planet.
Tea brings us together, but it’s our individual steeping style that gives us all a unique experience. We summarized years of customer anecdotes into five fun “tea personalities.” We invite you to choose which tea personality best fits you and discover fellow Arbor Teas fans.
-
The Serene Steeper
Serene Steepers prepare tea as a lifestyle. Although guided by best practices, Serene Steepers are not wed to the rules and are more likely to prepare tea according to their mood. Tea is usually enjoyed in tandem with another activity like reading a book, having a conversation or enjoying the view. -
The Serious Steeper
Serious Steepers are studious. They research the precise methods to brew tea and implement them. Serious Steepers want to enjoy and document the unique characteristics of individual teas. Occasionally prone to carrying personal thermometers, they often “educate” bystanders on proper water temperature and steeping time. -
The Super Steeper
Super Steepers pride themselves on getting the most out of their tea leaf. They purposefully steep their tea for long periods of time using boiling hot water. The resulting super brew is strong and caffeinated. Only in this way, can Super Steepers extract all the greatness from the leaf. -
The Sidetracked Steeper
Sidetracked Steepers begin with the intent to brew tea a certain way, but find themselves distracted by life. Inconsistency is the only constant. Sometimes the result is a fantastic cup of tea, sometimes not. Either way, it goes down the hatch while on-the-go. -
The Simple Steeper
All teas are created equal in the Simple Steeper’s preparation of tea. No need for honey, no need for milk. Tea leaves are sometimes strained, sometimes not, but always appreciated. Simple Steepers re-steep frequently and often do so by simply adding new leaves on top of the old leaves. Easy as that.

Val
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I love Arbor Teas because I can buy a variety of teas in loose leaf."
"I love Arbor Teas because I can buy a variety of teas in loose leaf."

David
Tea Personality: Super
Favorite Thing About Arbor Teas:
"There are so many things about Arbor Tea that we love. But our favorite, next to the awesome tea, great on-line descriptions, are the hand written notes on each rdceipt. We love, love, love Arbor Teas."
"There are so many things about Arbor Tea that we love. But our favorite, next to the awesome tea, great on-line descriptions, are the hand written notes on each rdceipt. We love, love, love Arbor Teas."

Todd
Tea Personality: Super
Favorite Thing About Arbor Teas:
"The thing I like most about Arbor Teas is their line of organic teas. They have some of the best black teas I have ever had. I enjoy drinking their tea all day long."
"The thing I like most about Arbor Teas is their line of organic teas. They have some of the best black teas I have ever had. I enjoy drinking their tea all day long."

Ai
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Your loose tea has a strong flagrant and flavor, and most important part is it is ORGANIC! I cannot start a day without brewing your tea in the morning!"
"Your loose tea has a strong flagrant and flavor, and most important part is it is ORGANIC! I cannot start a day without brewing your tea in the morning!"

Steven
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Arbor Tea personnel seem like such nice people, also appreciate the prompt shipment of my tea and that they ship US Postal service. When I first started drinking tea, after switching from coffee, I tried many tea purveyors all over the US, after trying the rest I came back to the best...Arbor Tea."
"Arbor Tea personnel seem like such nice people, also appreciate the prompt shipment of my tea and that they ship US Postal service. When I first started drinking tea, after switching from coffee, I tried many tea purveyors all over the US, after trying the rest I came back to the best...Arbor Tea."

Paul
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Organic, high-quality fair-trade tea."
"Organic, high-quality fair-trade tea."

Tim
Tea Personality: Super
Favorite Thing About Arbor Teas:
"There are a number, but number one would be the commitment to the environment - loose organic tea in compostable packaging"
"There are a number, but number one would be the commitment to the environment - loose organic tea in compostable packaging"

Sheroy
Tea Personality: Super
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor Tea is a tough call. The variety and quality are always great, but I like the fair trade aspect of it as well!"
"My favorite thing about Arbor Tea is a tough call. The variety and quality are always great, but I like the fair trade aspect of it as well!"

Johnathan
Tea Personality: Super
Favorite Thing About Arbor Teas:
"It sounds simple, but it so hard to find a quality Dragonwell tea. I love that Arbor has high quality Dragonwell tea that is organic. I've spend my entire adult life drinking green Dragonwell, and I can attest to the high quality of the tea. It tastes great and the tea is responsibly sourced. Thanks for all the great cups of tea!"
"It sounds simple, but it so hard to find a quality Dragonwell tea. I love that Arbor has high quality Dragonwell tea that is organic. I've spend my entire adult life drinking green Dragonwell, and I can attest to the high quality of the tea. It tastes great and the tea is responsibly sourced. Thanks for all the great cups of tea!"

Jovanina
Tea Personality: Super
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor Teas is that I can confidently say that you sincerely care about the quality of your tea, though the sweet hand-written notes that come with the delivery come in a close second!"
"My favorite thing about Arbor Teas is that I can confidently say that you sincerely care about the quality of your tea, though the sweet hand-written notes that come with the delivery come in a close second!"

Derek
Tea Personality: Super
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor Teas is that they offer a wide selection of high-quality teas which are all "ORGANIC TO A TEA"!"
"My favorite thing about Arbor Teas is that they offer a wide selection of high-quality teas which are all "ORGANIC TO A TEA"!"

Jonathan
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Delicious teas in the town of trees!"
"Delicious teas in the town of trees!"

Eli
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I love that you guys are right down the hill from my home!"
"I love that you guys are right down the hill from my home!"

James
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Arbor Teas is the only distributor that has Certified Organic white loose leaf tea!"
"Arbor Teas is the only distributor that has Certified Organic white loose leaf tea!"

Dani
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Your favorite thing about Arbor Teas: Where do I begin?: Amazing variety packs that appease the whole household, great costumer service and bike delivery when I lived in AA."
"Your favorite thing about Arbor Teas: Where do I begin?: Amazing variety packs that appease the whole household, great costumer service and bike delivery when I lived in AA."

Danielle
Tea Personality: Super
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor teas is that they care where the tea comes from, if it's sustainably grown, and if it's good tea. All their teas have been fantastic, and I love the biodegradable packaging. They are my favorite place to get any of my teas."
"My favorite thing about Arbor teas is that they care where the tea comes from, if it's sustainably grown, and if it's good tea. All their teas have been fantastic, and I love the biodegradable packaging. They are my favorite place to get any of my teas."

Jerry
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I absolutely can't live without my Arbor Teas and have turned much of my family and many others onto this healthy way of drinking and the world class quality they bring. I love you guys. Besides the obvious quality and selection. What I must admit I find myself enjoying the most is the feeling I get when I open my delivery and see the hand written note each and every time. It means a lot to me. Thank you guys! You're a very special part of my and my sons everyday."
"I absolutely can't live without my Arbor Teas and have turned much of my family and many others onto this healthy way of drinking and the world class quality they bring. I love you guys. Besides the obvious quality and selection. What I must admit I find myself enjoying the most is the feeling I get when I open my delivery and see the hand written note each and every time. It means a lot to me. Thank you guys! You're a very special part of my and my sons everyday."

Dan
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I love your sustainability practices and compost-conscious organization. Being from San Francisco, compost is a way of life!"
"I love your sustainability practices and compost-conscious organization. Being from San Francisco, compost is a way of life!"

Aaron
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Good tea, great service, and quick delivery time."
"Good tea, great service, and quick delivery time."

BK Aton
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I love the reviews from staff and customers about the tea flavors/notes. Never have I been upset with any of my many orders or the quality of the teas. The samplers are the best idea ever because they allow you to try so many different styles of teas without breaking the bank."
"I love the reviews from staff and customers about the tea flavors/notes. Never have I been upset with any of my many orders or the quality of the teas. The samplers are the best idea ever because they allow you to try so many different styles of teas without breaking the bank."

Genna
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I love having an organic decaf black tea option. The english breakfast and iced tea brews are amazing"
"I love having an organic decaf black tea option. The english breakfast and iced tea brews are amazing"

Ralph
Tea Personality: Super
Favorite Thing About Arbor Teas:
"I love the diversity of Arbor Teas, there are so many deliciously energizing options to fuel my workout infused lifestyle."
"I love the diversity of Arbor Teas, there are so many deliciously energizing options to fuel my workout infused lifestyle."

Linda
Tea Personality: Super
Favorite Thing About Arbor Teas:
"The quality of your product and how much you love the environment and your customers!"
"The quality of your product and how much you love the environment and your customers!"

Maya
Tea Personality: Super
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor Teas is their commitment to the environment. The compostable packaging is truly amazing! It is so cool that the package you receive your tea in is made from cellulose fibers from wood pulp. Even the labels are eco-friendly because they are made from sugar or hemp paper! Yay for composting! Yay for carbon neutrality! Yay for the environment!"
"My favorite thing about Arbor Teas is their commitment to the environment. The compostable packaging is truly amazing! It is so cool that the package you receive your tea in is made from cellulose fibers from wood pulp. Even the labels are eco-friendly because they are made from sugar or hemp paper! Yay for composting! Yay for carbon neutrality! Yay for the environment!"

Aaron
Tea Personality: Super
Favorite Thing About Arbor Teas:
"The super knowledgeable staff!"
"The super knowledgeable staff!"

Yvette
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Authentic organic teas with such a variety to choose from."
"Authentic organic teas with such a variety to choose from."

Danielle
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Their commitment to organic and fair-trade practices. When I started buying tea, I was discouraged to find that some of the big brands use tons of artificial flavors, so I set out to find something better. Also love the great customer service and personalized notes in every shipment. Thanks!"
"Their commitment to organic and fair-trade practices. When I started buying tea, I was discouraged to find that some of the big brands use tons of artificial flavors, so I set out to find something better. Also love the great customer service and personalized notes in every shipment. Thanks!"

Kelly
Tea Personality: Super
Favorite Thing About Arbor Teas:
"Receiving a new packet of tea in the mail and wondering how the new flavors we ordered are going to taste. You have a great variety available and this means we continually have new variety in our (often too early) morning cup."
"Receiving a new packet of tea in the mail and wondering how the new flavors we ordered are going to taste. You have a great variety available and this means we continually have new variety in our (often too early) morning cup."

