
Happy Customers
We love our customers! They are intelligent, earth-conscious, fun-loving folks that continually surprise us with their insightful comments and dedication to a healthy, just planet.
Tea brings us together, but it’s our individual steeping style that gives us all a unique experience. We summarized years of customer anecdotes into five fun “tea personalities.” We invite you to choose which tea personality best fits you and discover fellow Arbor Teas fans.
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The Serene Steeper
Serene Steepers prepare tea as a lifestyle. Although guided by best practices, Serene Steepers are not wed to the rules and are more likely to prepare tea according to their mood. Tea is usually enjoyed in tandem with another activity like reading a book, having a conversation or enjoying the view. -
The Serious Steeper
Serious Steepers are studious. They research the precise methods to brew tea and implement them. Serious Steepers want to enjoy and document the unique characteristics of individual teas. Occasionally prone to carrying personal thermometers, they often “educate” bystanders on proper water temperature and steeping time. -
The Super Steeper
Super Steepers pride themselves on getting the most out of their tea leaf. They purposefully steep their tea for long periods of time using boiling hot water. The resulting super brew is strong and caffeinated. Only in this way, can Super Steepers extract all the greatness from the leaf. -
The Sidetracked Steeper
Sidetracked Steepers begin with the intent to brew tea a certain way, but find themselves distracted by life. Inconsistency is the only constant. Sometimes the result is a fantastic cup of tea, sometimes not. Either way, it goes down the hatch while on-the-go. -
The Simple Steeper
All teas are created equal in the Simple Steeper’s preparation of tea. No need for honey, no need for milk. Tea leaves are sometimes strained, sometimes not, but always appreciated. Simple Steepers re-steep frequently and often do so by simply adding new leaves on top of the old leaves. Easy as that.

Lisa
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Arbor Teas is located in Michigan, tea is loose leaf and organic, tea packaging is backyard compostable, shipping packaging is fully recyclable, the annual Earth Day sale. All of this combines to give me a great cup of tea year round, while supporting a local company that cares about minimizing environmental impact!"
"Arbor Teas is located in Michigan, tea is loose leaf and organic, tea packaging is backyard compostable, shipping packaging is fully recyclable, the annual Earth Day sale. All of this combines to give me a great cup of tea year round, while supporting a local company that cares about minimizing environmental impact!"

Jessie
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Organic Korean Green tea - Iced and Hot"
"Organic Korean Green tea - Iced and Hot"

Nancy
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"The high quality green teas."
"The high quality green teas."

Joe
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Great quality and taste!"
"Great quality and taste!"

Cherie
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"High quality tea; huge variety; organic; family biz"
"High quality tea; huge variety; organic; family biz"

Julien
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Arbor Teas has a few incredibly scarce and delicious selections of tea. My favorite is their Nepalese Green."
"Arbor Teas has a few incredibly scarce and delicious selections of tea. My favorite is their Nepalese Green."

John
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"What I like most about Arbor Teas is Organic Red Rooibos. The aroma, taste and color are amazing!!!"
"What I like most about Arbor Teas is Organic Red Rooibos. The aroma, taste and color are amazing!!!"

Basak
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Organic, local, sustainable, and delicious teas. Fantastic flavors and selection."
"Organic, local, sustainable, and delicious teas. Fantastic flavors and selection."

Neal
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"My favorite thing is that Arbor Teas has so many great Chinese teas (all five types – Green, White, Yellow, Black, and Pu’ Erh) and that they are here in Ann Arbor where I can get my tea fix quickly!"
"My favorite thing is that Arbor Teas has so many great Chinese teas (all five types – Green, White, Yellow, Black, and Pu’ Erh) and that they are here in Ann Arbor where I can get my tea fix quickly!"

Lara
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Arbor Teas are my everyday go-to - Jasmine, Green Cherry, many more - delicious and organic. Thank you!"
"Arbor Teas are my everyday go-to - Jasmine, Green Cherry, many more - delicious and organic. Thank you!"

Susie
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I love Arbor Tea because you are Organic, your website is knowledgeable and easy to use. You have great customer service and care about the environment. Shipping is fast and i like the fact that you can earn and redeem points"
"I love Arbor Tea because you are Organic, your website is knowledgeable and easy to use. You have great customer service and care about the environment. Shipping is fast and i like the fact that you can earn and redeem points"

Dan
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Organic, fair trade and excellent quality teas"
"Organic, fair trade and excellent quality teas"

Amy
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Local bicycle delivery, Fair trade organic teas"
"Local bicycle delivery, Fair trade organic teas"

Bob
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Variety & Ease of Ordering"
"Variety & Ease of Ordering"

Trey
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor teas is that they offer wide selection of quality tea from around the world with organic and fair trade options. This seems to reflect the company's strong moral center."
"My favorite thing about Arbor teas is that they offer wide selection of quality tea from around the world with organic and fair trade options. This seems to reflect the company's strong moral center."

Erica
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I came for loose leaf fair trade, I am staying for life for backyard compostable packaging and great flavor!"
"I came for loose leaf fair trade, I am staying for life for backyard compostable packaging and great flavor!"

Nicola
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"My favorite thing about Arbor Teas is discovering new types and blends of tea to add to my collection so I can choose precisely the tea that fits my mood."
"My favorite thing about Arbor Teas is discovering new types and blends of tea to add to my collection so I can choose precisely the tea that fits my mood."

Cheryl
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Quality, cost, and free shipping."
"Quality, cost, and free shipping."

Deborah
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I love the Green Teas and the Chai Tea and most of all they are Organic!"
"I love the Green Teas and the Chai Tea and most of all they are Organic!"

Mark
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I like Arbor Tea’s selection. All of the teas have a unique quality from all around the world. This has broadened my horizon. One of my favor things is to google the areas of the countries where these teas come from to see where my little leaves have traveled from."
"I like Arbor Tea’s selection. All of the teas have a unique quality from all around the world. This has broadened my horizon. One of my favor things is to google the areas of the countries where these teas come from to see where my little leaves have traveled from."

Jess
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I love the backyard-compostable packaging!"
"I love the backyard-compostable packaging!"

John
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"You have the best Mao Jian tea, of course!"
"You have the best Mao Jian tea, of course!"

Ken
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"One day its Ginger Chili Tisane, the next its Dong Ding Oolong, and the next Irish Breakfast. Arbor Teas ships the best selection of teas on the web ultra fast at a fair price…really a great price if you buy in bulk, which I greatly appreciate since I drink a lot of tea!"
"One day its Ginger Chili Tisane, the next its Dong Ding Oolong, and the next Irish Breakfast. Arbor Teas ships the best selection of teas on the web ultra fast at a fair price…really a great price if you buy in bulk, which I greatly appreciate since I drink a lot of tea!"

Andrea
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I love that you provide organic, great tasting tea in biodegradable packaging."
"I love that you provide organic, great tasting tea in biodegradable packaging."

Justin
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I like the fact that everything is organic and biodegradable"
"I like the fact that everything is organic and biodegradable"

Melinda
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Arbor Teas is one of the only few places that serves teas being organic and pure. Not only do they have a wonderful selection of assorted tea varieties, but they also deliver your teas with 100% satisfaction every time!"
"Arbor Teas is one of the only few places that serves teas being organic and pure. Not only do they have a wonderful selection of assorted tea varieties, but they also deliver your teas with 100% satisfaction every time!"

Lexy
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Commitment to fair trade/organic, sustainability and customer service!"
"Commitment to fair trade/organic, sustainability and customer service!"

Jeanine
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Arbor Teas offers such a great variety of organic and traditional teas. With Arbor Teas, I also know exactly what I'm getting ingredient-wise. And, they have one of the best selection of oolong teas."
"Arbor Teas offers such a great variety of organic and traditional teas. With Arbor Teas, I also know exactly what I'm getting ingredient-wise. And, they have one of the best selection of oolong teas."

Gwyn
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Local, huge selection and price is right"
"Local, huge selection and price is right"

Gena
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Wide selection of teas Even some tea from the USA!"
"Wide selection of teas Even some tea from the USA!"

Lindsey
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"I love Arbor Teas because they have delicious, affordable tea!"
"I love Arbor Teas because they have delicious, affordable tea!"

Caitlin
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Local and delicious."
"Local and delicious."

Lisa
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Their personal touch in my order like, Thank you and enjoy!"
"Their personal touch in my order like, Thank you and enjoy!"

Christine
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Taste"
"Taste"

Kaelin
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"You can TASTE quality, and they care about the environment and where each herb is sourced. This is something that I am VERY passionate about."
"You can TASTE quality, and they care about the environment and where each herb is sourced. This is something that I am VERY passionate about."

Joe
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"The variety packs are excellent--great way to learn your way around tea"
"The variety packs are excellent--great way to learn your way around tea"

Amber
Tea Personality: Simple
Favorite Thing About Arbor Teas:
"Delicious and always consistent!"
"Delicious and always consistent!"

