Shipping

Shipping Options

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We ship orders Monday-Friday and offer Free Delivery in the City of Ann Arbor every Friday. Orders placed online are also available for pick up at our Ann Arbor warehouse (1342 N Main St) during our normal business hours: Mon-Tue & Thu-Fri, 10am - 4pm.  During the winter holidays (between Thanksgiving and Christmas) we are pleased to offer extended hours every Saturday, 10am - 2pm.

We are sincerely grateful to all those who are working hard to serve our communities, particularly the delivery carriers who make it possible for our shipments to reach your doorstep. Please join us in thanking them by leaving a note of appreciation or kind word for your delivery carrier. 

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For all orders and the convenience of Arbor Teas customers, we are pleased to offer UPS, FedEx and USPS shipping services, free local delivery within the City of Ann Arbor, Michigan and free in-store pick up at our warehouse location in Ann Arbor. At this time, we only ship within the United States and Canada. All shipments are FOB Ann Arbor, Michigan.

Free shipping is available for all orders over $60 with a delivery address in the USA. Arbor Teas reserves the right to choose the shipping carrier and service used to deliver all orders electing free shipping which can include UPS Ground, FedEx Ground Economy, USPS Priority Mail, and USPS Ground Advantage (see shipping timelines below). 

$4.95 flat rate standard shipping is available for all orders with a delivery address in the USA. Arbor Teas reserves the right to choose the shipping carrier and service used to deliver all orders electing standard shipping which can include UPS Ground, FedEx Ground Economy, USPS Priority Mail, and USPS Ground Advantage (see shipping timelines below).

Deliveries within the City of Ann Arbor, MI, are made every Friday with the exception of national holidays and the day after Thanksgiving. Local delivery orders must be placed before 5:00 pm EST on Thursday to be included with deliveries for the next day. Deliveries to business addresses will be dropped off during business hours (10 am-5 pm), however residential deliveries may be made during the afternoon or evening. Don’t worry, you do not need to be home to receive your delivery. We will place residential deliveries in a waterproof bag and hang on your door.  Easy as that! Please remember to select "Free Delivery in the City of Ann Arbor, MI" as the shipping option during checkout! 

Customers may also place an order online and elect to pick up their order at the Arbor Teas warehouse in Ann Arbor (1342 North Main Street, 48104). Pre-paid orders are available for pick up Monday-Tuesday & Thursday-Friday, 10am - 4pm (except major holidays) and during the winter holidays 10am - 2 pm every Saturday. Please allow at least 24 hours for processing and preparation. An email will be sent as soon as the order is ready for pick up. If an order is needed quickly, leave us a note with your order during checkout so that we can fulfill it as fast as possible!

Currently, we ship internationally to Canada using the United States Post Office in combination with Canada Post. Shipping prices reflect real-time quotes based on the estimated weight and dimension of the shipment. Unfortunately, flat rate shipping and free shipping cannot be applied to international shipping addresses. All duties and taxes due are the responsibility of the customer.

Shipping Timelines

Orders are processed and shipped Monday - Friday with the exception of national holidays. During the winter holidays (between Thanksgiving and Christmas) we also ship on Saturday. Delivery speed depends upon the shipping carrier and service elected during checkout. A summary of the estimated shipping times is listed below. To estimate the arrival date of an order, please allow 1-3 business days for order fulfillment prior to shipping. All shipments are FOB Ann Arbor, Michigan.

USA Estimated Shipping Timelines
(please include an additional 1-3 business days for order fulfillment)

• UPS Ground: 1-5 business days from day of shipment
• USPS Priority Mail: 2-3 business days from day of shipment
• USPS Ground Advantage: 2-5 business days* from day of shipment. *Packages going to Alaska, Hawaii, and offshore destinations, may receive slower service of up to 15 days

International Estimated Shipping Timelines
(please include an additional 1-3 business days for order fulfillment)

• USPS/Canada Post Priority Mail: 3-7 business days from day of shipment
• USPS/Canada Post First Class: 5-15 business days from day of shipment